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Authorization ProcessingAuthorization Processing
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Risk ManagementRisk Management
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Network GatewayNetwork Gateway
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MAP PlasticsMAP Plastics
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Instant IssuanceInstant Issuance
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Buy Now Pay LaterBuy Now Pay Later
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Reports & AnalyticsReports & Analytics
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Prepaid (GPR)Prepaid (GPR)
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Gift CardsGift Cards
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Prepaid Virtual CardsPrepaid Virtual Cards
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Ready Link NetworkReady Link Network
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Call Center SupportCall Center Support
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Campaign SolutionsCampaign Solutions
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ATM Terminal DrivingATM Terminal Driving
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Digital Member ServiceDigital Member Service
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Loyalty RewardsLoyalty Rewards
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Dispute ManagementDispute Management
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Payment Companion AppPayment Companion App
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Omni Channel BankingOmni Channel Banking
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Digital CredentialsDigital Credentials
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Account OpeningAccount Opening
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Online Lending/EasyVestOnline Lending/EasyVest
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Card Controls & AlertsCard Controls & Alerts
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APIs/SDKsAPIs/SDKs
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Implementations/ConversionsImplementations/Conversions
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Testing & CertificationTesting & Certification
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ISO 8583 & 20022 formatsISO 8583 & 20022 formats
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Card & Account MaintenanceCard & Account Maintenance
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Card FulfillmentCard Fulfillment
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Instant IssuingInstant Issuing
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Prepaid IssuingPrepaid Issuing
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User Interface (CATS)User Interface (CATS)
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Falcon/VAAFalcon/VAA
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Managed Real-TimeManaged Real-Time
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Sonar ForecasterSonar Forecaster
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Risk Service ManagerRisk Service Manager
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Visa Secure (ICAS)Visa Secure (ICAS)
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Other Risk ToolsOther Risk Tools
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Dispute SupportDispute Support
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Member SupportMember Support
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Transaction ResearchTransaction Research
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ATM Terminal DrivingATM Terminal Driving
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ATM AdministrationATM Administration
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Surcharge-Free NetworksSurcharge-Free Networks
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ATM System MonitoringATM System Monitoring
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Call CenterCall Center
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Mobile Digital AppMobile Digital App
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Digital Member SupportDigital Member Support
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Omni Channel BankingOmni Channel Banking
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On-demand ReportsOn-demand Reports
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Visual & Data Insights (VDM)Visual & Data Insights (VDM)
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Data AnalyticsData Analytics
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MAP Campaign SolutionsMAP Campaign Solutions
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Visa Campaign SolutionsVisa Campaign Solutions
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ATM CampaignsATM Campaigns
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Single-Point SettlementSingle-Point Settlement
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Daily SettlementDaily Settlement
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Transparent BillingTransparent Billing
Working with industry-leading technology companies and service providers, we leverage core competencies to deliver the most innovative and practical solutions to client credit unions.
MAP Training Solutions
We provide comprehensive training for the life of our agreement with client credit unions. MAP is your first point of contact for all your training, client services and implementation research.
Training Center
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TutorialsTutorials
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User GroupsUser Groups
Visa University
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Visa OnlineVisa Online
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CalendarCalendar
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CoursesCourses
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FAQFAQ
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Payments Report - NewslettersPayments Report - Newsletters
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CUSO News - MAP BlogCUSO News - MAP Blog
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Client Success - Case StudiesClient Success - Case Studies
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Thought Leadership - White PapersThought Leadership - White Papers
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NewsroomNewsroom
Cardholder Management
Single Solution for all your card processing
With MAP’s Cardholder Management solution, your credit union can administer all of its payment solutions from a single platform. MAP provides comprehensive processing support for the full suite of Visa deposit access products and services, ATM terminal driving, and gateway access to regional and national ATM or POS networks. Your credit union can take advantage of the full range of MAP support on a single-point connectivity platform that makes access to the full range of existing and emerging debit products easy and economical.
Card & Account Maintenance
Access and update cardholder information in Real Time
Card & Account Maintenance, part of our Client Administrative Tools and Services (CATS) suite of browser-based applications, makes performing all the tasks associated with card and account records easy:
Search, add, delete and update
From basic cardholder or account number search to robust name search capabilities, it’s easy to find and work with the data you need.
Maintenance history
See a comprehensive history of any actions taken on your cardholder and who performed them.
Fraud monitoring suppression
The integration of Card & Account Maintenance with our risk management system allows you to limit fraud monitoring for a specified period while a cardholder is traveling.
Monitor call center activity
Review Visa call center card activation and hot card activities to stay abreast of actions taken on behalf of your cardholders.
MAP Plastics
MAP offers credit unions World Class plastics and fulfillment
MAP Plastics is a ‘world class’ solution out of the gate. From traditional credit and debit banking cards to fast-paced prepaid and image card applications, MAP Plastics offers magnetic stripe, contact, contactless and dual-interface cards for any traditional or EMV card program. Coupled with Card and Account Maintenance within CATS, MAP clients will be able to directly manage and monitor member cardholder information and have access to a wealth of well-organized information. MAP Plastics provides a proprietary card management platform for tracking, inventory, and delivery management.
MAP has created an affordable alternative to what’s currently available on the market today. Leveraging the combined buying power of financial institutions from across the United States, MAP provides state-of-the-art card production and fulfillment at wholesale pricing. Large or small, credit unions of any size can save with MAP Plastics.
Instant Issuance
A solution to increase card activation & usage across your membership
With Instant Issuance, you can remove the hurdles to new card adoption and establish preferred behaviors early. Delight your members by delivering a new secure, payment card on the spot. Instant issuance provides true competitive differentiation and help you keep your debit and credit cards top of wallet. Cardholders can access their money and make purchases immediately, without waiting 7 to 10 business days to receive their card in the mail.
Financial Benefits of Instant Issue Cards:
- 82% of instantly issued credit and debit cards are activated, compared with just 50% for mailed cards
- Credit unions can see between $2 to $5 in incremental interchange revenue per active debit card versus those sent by mail within the first 30 days after instant issuance
- A 32% increase in debit card usage
- Average monthly purchase volume per active debit card is $195 higher
Key Features:
The following Instant Issue processes can be completed in real-time when a customer opens a new account:
- Embossing and encoding of cardholder name, card number, and expiration date
- EMV chip personalization
- Encoding CVV and customer-selected PIN
- Rear-indent printing of CVV2 security data
- Card@Once meets all security requirements for EMV and dual interface cards.
Prepaid Issuance
MAP offers two primary Prepaid Card offerings: Gift and General Purpose Reloadable. You can choose either one or a both solutions to achieve your membership goals. Processed on the Visa prepaid platform, MAP offers a highly secure, flexible prepaid product and processing solutions that allows your credit union to build a prepaid card solution to best fit your needs and goals. Our comprehensive prepaid card processing platform offers a combination of features and network options – PIN, POS and ATM and surcharge-free network solutions. MAP’s scalable, reloadable platform and systems enable your institution to select only the functions you need to support your business requirements, differentiate product offerings, and take advantage of new product opportunities. MAP’s prepaid card solutions are designed to help you build and expand your existing card portfolio and efficiently serve targeted member groups.
The MAP Visa-branded General Purpose Reloadable (GPR) Prepaid Card delivers a complete array of product features, solutions and functionality. Your institution has much more flexibility and product features to choose from, including Visa Debit, PIN POS, ATM access, and Surcharge-Free ATM offerings. Our full-featured card platform is also reloadable. MAP General Purpose Reloadable Prepaid products provide each client with desktop tools to perform Instant Issuance, web-based load and management of card stock inventory.
The MAP Visa-branded Gift Card is a customer friendly product that can be deployed throughout your financial institution and branches with ease and efficiency. We provide all the tools necessary to support your Instant Issuance of Visa Gift Cards that allow immediate card use by your customers.
MAP is speeding up the process for your credit union members to have access to Prepaid funds! The MAP Visa-branded Prepaid Virtual Card (General Purpose Reloadable) GPR is now available for purchase and delivered instantly for activation and use via the Consumer Website (CWS).
MAPrepaids, in partnership with Visa®, is an early adopter of ReadyLink, an innovative, new service that lets consumers quickly and securely add funds to Visa® Reloadable Prepaid Cards through cash-accepting ATMs. ReadyLink uses a load partner’s existing payment acceptance infrastructure and once funds are loaded onto a card, they’re ready for immediate use.
User Interface
Streamline program management with Easy, Online Access
Access all of your information and program tools through our easy to use online portals. From back office capabilities to documentation about available products and services, these portals give you single sign-on entry points to almost everything you need.
Access an array of browser-based back-office applications from the convenience of a single portal, including:
- Campaign Management. Define, distribute and manage marketing campaigns for ATM devices.
- ATM Remote Electronic Journal. View financial and non-financial transactions for all transmitting terminals.
- ATM Terminal Totals Manager. See and maintain ATM terminal totals remotely.
- Card and Account Maintenance. Update, monitor and maintain card and account information and activities.
- Processing Reporting Services. Consolidate reporting functionality and easily export report data in a variety of formats.
- User ID Administration. Manage system passwords and user IDs.
- Reports Manager Provide enhanced reporting capabilities, including key business metrics and portfolio performance to help identify key issues and opportunities.
- Visa Resolve Online. Perform transaction inquiries and streamline exception processing.
Need help? We’re happy to answer any questions you may have and help you improve your credit union’s card processing services.
